Surgery Newsletter

June 22, 2016 | 0 Comments | Filed under: 2016, July 2016



Prescription Payments & Exemption Cards etc…
The Prescription Pricing Authority Fraud Department are clamping down on people who claim they have a medical or pre-payment exemption card. At the Surgery, we need to see proof of the your medical or pre-payment card every time a prescription is collected. A note of the card number will be made on the top of the prescription.  We have been informed that Patients have been fined for claiming they have an exemption card when in fact they have not. If you do not produce your exemption card when collecting your medication, the prescription will be marked on the back as “Evidence Not Seen” which could lead to the Prescription Pricing Authority chasing it up.

It is YOUR responsibility to fill out the back of the prescription and provide proof or exemption.  False claims will be prosecuted by the Fraud Department.

Cost of a Prescription & Pre-payment Card:
Prescriptions – 1 Item £8.40
Annual Pre-payment Card: £10.50 per month over 12 months – Actual cost = £104 per year
3 monthly Pre-payment Card: £29.10 per quarter
You can pay for these by Direct Debit if you wish.   Please see  Help with health costs and see how much you can save by setting this up.

If you suffer with a medical condition you may be entitled to a medical exemption certificate, which allows you to receive your prescriptions free.  The doctor will tell you if this is the case.

Ear Irrigation (Syringing)
When you make an appointment to have your ears irrigated with the Practice Nurse, please ensure you have been putting olive oil drops in for at least 2 weeks. They cannot irrigate the ears if the wax is not soft enough, and guidelines provided by NHS England which the Practice is obliged to follow, state that a patient must use the drops for 2 weeks. There are leaflets that can be picked up from reception at the Surgery.   If you make an appointment before the 2 weeks, you will be asked to come back again, therefore wasting the first appointment with the Nurse.

Patient  Participation Groups
The next meeting at Bakewell Medical Practice if anyone wishes to attend is Tuesday 14th June, 2016 at 6.30pm.The next meeting at Tideswell Surgery is on Wednesday 13th July, 2016 at 4.00pm.

You are welcome to attend at either Bakewell or Tideswell.

Apparently there is a rumour that Tideswell Surgery is going to Close, this IS NOT the case. Please be reassured that we will continue to provide our excellent service in the future.


Sharing your summary care record has been introduced so that your information can provide authorised healthcare staff with faster, secure access to essential information about you, when you need unplanned care or when you GP practice is closed.

Initially there has been clear benefits sharing patients’ medication and allergy and sensitivity information.

The additional information to the summary includes your long-term health conditions, relevant medical history, and preferred health care choices like dietary requirements and  highlights any personal, religious and legal preferences.

This is why you are asked by your Surgery if you wish to Share your information.

Check out the Sun Safety Advice from NHS choices – Protect yourselves!

•Always use a high factor sun-cream, make sure it’s in date!

•The sun is at its strongest between 11am and 3pm in UK!

•Re-apply after swimming!

•A hat is good protection especially for young children!

•Children are especially vulnerable!

Don’t forget your Travel Vaccines –  You will need to book an appointment with the Nurse at least 6 weeks before travel. There is a travel form to be completed and sent in to Nurse before your appointment which you can download from website –, or ring and ask for one to be emailed to you.

Other Services Available at the Surgery:
Citizens Advice appointments are available on a Wednesday.  They can offer  advice regarding Disability Claims, Benefits and Tax Claims,  rights at work, reporting issues to trading standards

Physiotherapy appointments where you can be quickly assessed to see if you need advice or a course of physio.  This service is available for patients every Thursday between 12.30 and 1.30pm – just call reception to book in.

Counselling or Cognitive Behaviour Therapy
If you feel you need to talk to a counsellor, you can ring and book an assessment with  Talking Mental Health on 0300 123 0542 or you can speak to a member of the Clinical Team and they will help you. We have a counsellor based at the Surgery, but unfortunately you have to have the assessment first, but please do not be put off by this.

Chronic Disease Recalls – You may have, in the past, received many letters from the Surgery asking you to make an appointment for a review.We have now introduced a new system where you will be called into the Surgery once a year during your birth month.  At this recall, the nurse will carry out all the reviews you need, so if you suffer with 2 complaints such as Asthma and Heart Disease, they will be dealt with at the same time.  We are trying to get this right, so please bear with us. Hopefully this will make your visits to the doctor more timely and appropriate.

Newsletter sponsored by Tideswell Wakes


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